Transforming a legacy app
Led the redesign of the ‘Support App’ to streamline hardware installation, reduce installation time, and empower installers' independence. The mobile app was revamped to provide a seamless, user-centric installation experience.
✔ Enhanced Navigation
✔ User-Centered Features
✔ Intuitive Experience
Co-designing an energy reduction tool
I teamed up with a senior designer to create the 'Outliers' digital tool, empowering site teams to monitor and reduce energy consumption in overheated rooms. By transforming environmental data into actionable tasks, the tool helps lower energy use in built-to-rent properties while promoting energy-conscious habits.
✔ Reduced Energy Consumption
✔ Empowered Site Teams
✔ Promoted Energy-Conscious Habits
Optimizing troubleshooting experience
✔ Optimised Issue Resolution
✔ Saved Support Team Resources
✔ Ensured Scalability for Expansion into the US Market
Coming soon!